E- Zine - June 2004
WELCOME to the PROTOCOL PLUS MONTHLY E-ZINE
IN TODAY'S ISSUE:
Tips to Outclass Your Competition – Make your RSVP Resolution today.
A friend called a few weeks ago and said "If you want an idea for your newsletter, I have one." My friend recently had a party. She sent out 82 invitations. After making many phone calls to those who did not respond, 70 accepted. There were 14 no-shows, and 2 regrets called during the party to chat. The 14 no-shows cost my friend money because she prepared food and drinks for them. The 2 who called during the party cost my friend time away from her guests.
How is your RSVP etiquette?
What is the Protocol Intelligence of your employees? Would a Professional Makeover improve your business? To Outshine your Competition with Protocol Intelligence, invest in professional development. Bring Outclass, Outservice and Outsell your Competition" into your workplace. Call 405-341-3216 today.
- RSVP means "RESPOND PLEASE" - whether accepting or declining.
- Respond in a timely manner - not the day before?
- Do not call the day of the event and ask for directions or dress code.
- If something happens and you can't attend, let the host know ASAP.
- If you can't attend at the last minute, send a note. Do not call during the party.
- Be sure to thank your host before you leave the party.
- If the host is busy when you leave, it's ok to send your host a thank you note telling them you didn't want to interrupt.
- Be a manners maven by making your RSVP Resolution today.
Customer Service Techniques – What is the cost of clutter?
A cluttered desk does not indicate genius. It creates stress and signals confusion. It costs you physical space, and takes mental and emotional energy. To get started, follow these 5 tips from The Fly Lady.
Now take action! What can you do differently this week to turn your clutter situation around?
- Imagine the finished produce - draw a sketch or just close your eyes and picture your uncluttered space looking just how you want it.
- You can do anything for 15 minutes. Set a kitchen timer. Work for 15 minutes and then stop before it gets overwhelming.
- Pick out the hot spots that really drive your crazy - and focus on those. Getting those areas cleared will give you the most satisfaction and motivation to keep going.
- Fill a bag to give to your favorite charity. Your clutter can mean a lot to someone who is in need.
- Keep up with your clutter. Spending 5 - 10 minutes at the end of the day putting things "back in their place" will save time, space and energy later on.
The Coach’s Corner – Work is for Joy.
Are you interested in looking at work from a different perspective? One of the 15 coaching frameworks (or ways of thinking) is "Work is for Joy." What comes up for you when you hear that statement? It is a novel concept isn't it?
To discover and redesign your frameworks for key shifts in your life, call for your free no-obligation, coaching session. This 30-minute confidential session will give you the experience of coaching. To schedule your complimentary session, call 405-341-3216.
- How do I feel about the framework "Work is for Joy?"
- Does this framework offer a bigger picture for me?
- Could this framework help me move forward?
- How can my work be a source of Joy?
- What has to change for my "Work to be for joy?"
- Who can support me to make this change?
To begin coaching with me: Make a list of the THEE most important goals you would like to accomplish. Then call me. Together, we will develop an action plan for your success!
Quotes of the Month –
"Could a greater miracle take place than for us to look through each other's eyes for an instant?"
--- Henry David Thoreau
"People need to be reminded more often than they need to be instructed."
--- Samuel Johnson
Ask the Expert - Handling a hostile co-worker.
Back to News & Articles