A Dynamic Two-Hour Seminar
With a Focus on the Ultimate Business Tool - Protocol and Etiquette Intelligence
"When you do common things in life in an uncommon way,
You will command the attention of the world."
- George Washington Carver
More than half of today's communication is one-way -- one person leaving a message for another - either by voice mail, e-mail, fax and others. This "in the dark" service causes many people concerns because of the impersonal, lack of face-to-face contact. How you manage your techno-manners directly impacts your customer's perception of reliability and trust. This seminar offers practical solutions for improving techno-manners and eliminating costly mistakes. Providing techno-manners and courtesy for your customers is more than good manners; it's good business.